Problems with Siloed Communication Channels
Manual Channel Syncing Required
During my interviews, I asked the Ops Leads and Ops Managers to walk me through their work days and where they gathered production information from.
It became apparent from the interviews that the communication channels take extra work to maintain because the communication system is highly paper based with the use of some digital tools.
That means….
2. Channels are physically scattered around the facility
Extra effort is required to review and compare information on these channels because they are physically scattered throughout the 30,000 square foot facility.
That means….
